Return & Refund Policy

You can request a replacement of the product(s) within 1 day from the date of delivery. Reverse pick up will be done by the customer (self-ship). Customer will send us the product and after quality check we will deliver the exchange to the customer. In addition, the product returned should be in the exact condition as it was sent, along with all the tags. replacement will not be accepted if the product tags are removed or missing. Please note that Shipping / Cash on Delivery charges are non-refundable. Also, note that we do not charge any additional handling fee for returns.

EXCHANGE POLICY

Once, we have received the request and it is approved post review, a new exchange order is automatically placed and processed. The new order gets shipped in 2-3 working days once your previous order is picked up and this would take 7-8 days for it to get delivered, mostly sooner depending on the region.

Note: Once a product is exchanged and is delivered, no further actions such as exchange or refund would be applicable on that order.

REFUND POLICY

For refund, It takes 7-10 days for the product to arrive at our warehouse, post which it undergoes a quality check. Once it passes the QC, the refund link will be initiated within 24 hours as store credits. We only offer replacement or refund in store credits.



 

REFUNDS FOR CASH ON DELIVERY & PREPAID ORDERS

Once the product(s) reaches us and passes the QC, a link via our Payments Partner (Cashfree / Razorpay) would be sent on your registered E-mail ID & SMS or WhatsApp to your registered number. You would be required to click on the link and fill in the required details for the refund to be initiated to your account.

Please note that Shipping / Cash on Delivery charges are non-refundable.